TERMS & CONDITIONS

Last Updated: 11.12.2025

Welcome to DigisoftKeys. By accessing or using our website (digisoftkeys.com), you agree to comply with the following Terms & Conditions. These terms are designed to ensure transparency, legal compliance, and safe digital product delivery across all platforms including Shopify, PayPal, Payoneer, and eBay.

If you do not agree with these terms, please do not use our website or purchase our products.

1. Company Information

Business Name: DigisoftKeys
Business Type: Registered Auto-Entrepreneur (Morocco)
Email: contact@digisoftkeys.com

DigisoftKeys specializes in the sale of digital software licenses delivered electronically.

2. Nature of Products

All products sold on this website are:

  • Digital, intangible license keys

  • Delivered electronically via email or customer dashboard

  • Intended for personal or business use according to the applicable software EULA (End User License Agreement)

No physical items are shipped.

3. Eligibility & Account Responsibility

Customers must:

  • Provide accurate information at checkout

  • Ensure the email used for the order is correct and accessible

  • Maintain responsibility for the security of the license once delivered

DigisoftKeys is not responsible for issues caused by incorrect customer information.

4. Pricing & Payments

We accept secure payments through:

  • PayPal Business

  • Payoneer

  • Supported card processors via Shopify Payments

All prices are listed in USD unless stated otherwise.

We reserve the right to update prices without prior notice.

5. Delivery Policy

Digital orders are delivered via email or via instant-reveal page.

Delivery times:

  • Instant to 15 minutes (automated system)

  • Up to 24 hours during manual verification or high order volume

If an order appears suspicious, we reserve the right to request additional verification.

6. License Activation & Compatibility

Before purchasing, customers are responsible for ensuring:

  • Their operating system is genuine and compatible

  • The product version matches their device

  • They follow the correct activation instructions

Activation support is available through our support email.

7. Refunds & Returns

Digital products cannot be returned or deactivated once delivered.

Refunds are available only in the following cases:

  • Product not delivered

  • Technically invalid or non-functional key (after verification)

  • Duplicate accidental purchase (unused key)

The full refund policy is available on the dedicated “Refund Policy” page.

8. Unauthorized Use & Compliance

Customers agree not to:

  • Resell or redistribute purchased keys

  • Use keys on pirated or modified systems

  • Abuse refund or dispute systems

  • Engage in fraudulent or suspicious activity

Violations may result in account suspension or rejected orders.

This section supports compliance with PayPal, Payoneer, eBay, and Ingram Micro anti-fraud requirements.

9. Intellectual Property Rights

All trademarks, product names, logos, and software names mentioned on this website belong to their respective owners.

DigisoftKeys is an independent digital retailer and does not claim affiliation with software publishers unless explicitly stated.

10. Limitation of Liability

DigisoftKeys is not responsible for:

  • System issues caused by third-party software

  • Customer misuse of products

  • Incompatibility resulting from outdated systems

  • Losses caused by customer error, such as wrong product choice

Our responsibility is limited to providing a valid, functional license key or a refund when applicable.

11. Fraud Prevention & Verification

For security purposes, we may:

  • Require email verification

  • Request screenshot evidence for activation issues

  • Ask for additional documentation in cases of suspected fraud

  • Cancel orders that fail security checks

This aligns with Shopify Payments, PayPal, eBay, and Payoneer compliance standards.

12. Privacy & Data Protection

Customer information is processed in accordance with our Privacy Policy.

Data is used only for order delivery, fraud prevention, and customer support.

We do not sell or share customer data.

13. Modifications to These Terms

DigisoftKeys reserves the right to update or modify these Terms & Conditions at any time to remain compliant with platform and legal requirements.

Changes are effective upon posting on this page.

14. Contact Information

For questions or support, you may contact us at:

Email: support@digisoftkeys.com
Website: www.digisoftkeys.com